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Careers · Design · San Francisco
Product Designer
The people using our product are often making a call in seconds — approve this refund, trust this agent's answer, act on this spike in failures. Good design here isn't decoration; it's whether someone makes the right decision under pressure. We're looking for a designer who takes that seriously.
About the role
Clarity, where the stakes are high.
You'll design across the product — the console where customers build and supervise agents, the analytics that show what's working, and the communications flows underneath.
This is end-to-end product design: research, flows, interaction, and polished UI, working closely with product and engineering. You'll shape how complex, high-stakes information becomes something an operator can act on with confidence, and help grow a design system that keeps the whole product coherent as it expands.
What you'll do
- Own design for major areas of the product, from early research through shipped, pixel-level UI.
- Turn ambiguous problems into clear flows — especially around agents, approvals, citations, and analytics.
- Prototype and test with real operators, and let what you learn change the design.
- Partner tightly with engineering so what ships matches the intent, down to the states and edge cases.
- Grow and maintain the design system and the standards that keep the product consistent.
What we're looking for
- 4+ years designing software products, with a portfolio that shows depth on complex, data-rich tools.
- Strong interaction and visual craft — you can take something from concept to a UI that feels finished.
- Comfort designing for technical or operational users, not just consumer surfaces.
- You work fluently with engineers and make pragmatic calls about what's buildable now.
- Clear communicator who can explain the "why" behind a design.
Nice to have
- Experience with dashboards, admin tools, or developer products.
- Interest in designing for AI — confidence, uncertainty, and human oversight.
- Ability to work in code or contribute to a design-system implementation.
Ready to apply?
Send us your portfolio.
Résumé plus a link to work you're proud of — bonus points for a complex problem you made simple.
How we hire
Four steps, usually two to three weeks. See the process →
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