AI Email Automation

Email written for one person, sent to a million.

AI Email Automation drafts on-brand email tailored to each recipient, decides when to send it, and tunes the send to protect deliverability — then reads and handles the replies. It runs on infrastructure built for the inbox, so the clever copy still clears the spam filter.

Channel · Intelligence · Outcome

From subject line to conversion

AI email automation personalizing audiences, testing variants, optimizing send time, and measuring conversion

Capabilities

Content and deliverability, handled together

WRITE

On-brand generation

Draft subject lines and bodies in your voice, from a brief or a product feed — not a generic template.

PERSONALIZE

Per recipient

Adapt content to each contact's history, stage, and language, at full list scale.

TIME

Send-time prediction

Send when each recipient is most likely to open, instead of one blast at 9 a.m.

DELIVER

Deliverability tuning

Watch reputation and engagement signals and adjust sending to keep landing in the inbox.

TEST

Experiments

A/B and multivariate tests on subject, content, and timing, with results applied automatically.

REPLY

Reply handling

Read responses, answer the routine ones, and route the rest with context.

Where teams use it

The email program you don't have to babysit.

Lifecycle journeys that adapt, re-engagement that actually re-engages, and transactional mail that does more than confirm.

01

Lifecycle journeys

Onboarding, nurture, and renewal sequences that adjust to what each contact does.

02

Re-engagement

Win back quiet subscribers with content and timing chosen per person.

03

Transactional-plus

Turn receipts and confirmations into relevant, personalized moments — without hurting deliverability.

04

Newsletters at scale

Assemble and personalize regular sends, then learn from every open and click.

Works with

Part of one platform.

Email Automation runs on Communications Cloud email and shares audiences and analytics across AtomMatrix.

01

Communications Cloud

Deliverability, auth, and reputation. Explore →

02

Intelligent Messaging

Pair email with SMS in one journey. Explore →

03

Conversational AI Agents

Resolve what the replies ask for. Explore →

04

AI Analytics

Opens, clicks, replies, conversion. Explore →